Citi Group (Ameriquest)
● Stakeholder Problem ●
A legacy loan servicing software is in use and has many pain points for multiple departments. No longer viable.
● Role In Solution ●
Defined and designed amortization and payoff engines amongst other areas for a completely new loan servicing software.

Walt Disney
● Stakeholder Problem ●
There is no efficient way to manage a group of applications and tasks of team members responsible to support them.
● Role In Solution ●
Designed and created a team portal using MS SharePoint with SP Designer that allows tracking of applications and tasks created to maintain them.

Capital Group
● Stakeholder Problem ●
A manual system based on Lotus Notes Forms is in use for new associate access request and grant process for various applications.
● Role In Solution ●
Defined requirements and designed a new online access request and grant solution including single sign on capabilities.

Oracle
● Stakeholder Problem ●
An organization of about 700 associates need a more efficient way to complete their collective work.
● Role In Solution ●
Secured funding for a team collaboration portal via with initial requirements gathering and proof of concept demos.

Wells Fargo (WFDS)
● Stakeholder Problem ●
A manual system based on MS Word Templates / Forms is in use for new server requests and approvals across an IT organization.
● Role In Solution ●
Defined requirements for a portal created using Atlassian Confluence to track requests with complex approval workflows from start to end.

Harris (Avega)
● Stakeholder Problem ●
The report library of a decision support application provides canned reports that are not sufficient to see data for various on demand scenarios.
● Role In Solution ●
Coded software to create a flexible reporting capability to allow users to specify selection and grouping criteria of on demand reports and save them for future use.

Mercury Insurance
● Stakeholder Problem ●
A legacy car insurance servicing software is in use and has many pain points for multiple departments. No longer viable.
● Role In Solution ●
Defined as is and to be processes. Lead analysts to document requirements to implement a brand new COTS solution.

High Life
● Stakeholder Problem ●
A legacy guest reservation management software is in use and has shortcomings including inability to track guest spending.
● Role In Solution ●
Defined requirements, designed and created a new solution to manage guest reservations and spending. Including reporting capabilities.